User Experience

Customer success is measured with data, and managed with the user experience itself. Keeping a data-first mentality top of mind helps translate ideas into tangible user experiences. Whether you are developing a marketing strategy, automating a process or creating the next contextual AI solution, it is the user experience layered on top of the design and data that fuels these transformations. Human-centric design is the catalyst that facilitates rapid changes and adoption rates within products and services in an organization.

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Antonio Ramirez

CEO and Founder
Content Chairperson
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An entrepreneur first and foremost, Antonio is the founder and UX visionary at Pixel506, bringing together the best of both LATAM and USA markets. 
Antonio represents the union of the technical and the artistic, focusing on understa...

One step ahead: How banks can anticipate what customers will...

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By- PwC

Ditch the product pitch: Winning through customer-focused content

Today’s marketing challenge: creating content that stands out in a media saturated world Customers today are inundated with marketing messages—by some counts, thousands of messages each day. They’ve also changed how they consume content. In addition to traditional channels, customers are interacting with new channels, such as web, mobile, and social media. How can financial […]

By- PwC

What’s on the Minds of CXO’s Investigating RPA & Intelligent...

Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation.  From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]

By- Frank Casale

The Challenge of Achieving Customer-Driven Shared Services

The Impact of Disruptive Business Trends are Causing a Rethink of Shared Services. The concept and use of shared services have been around for almost 30 years. However, shared services have matured to a level of organizational standard practice for support services across multiple business units. Despite this evolution, the penetration of shared services that […]

By- WGroup